Customers declined for borrowing can now be directed to benefits, grants and money management resources.
WAKEFIELD, UK, June 23, 2026 – Evlo has become the first commercial lender to offer Moneyline’s award-winning MoneyToolkit, strengthening the support available to customers whose credit applications are unsuccessful. The platform is designed to ensure people are not left without options, helping them discover alternative forms of financial assistance and practical guidance when lending is not appropriate.
MoneyToolkit, developed by Moneyline and recognised at the FCA’s Financial Inclusion Tech Sprint with the ‘Eureka’ Award, combines a range of financial support services into a single digital destination. The platform helps users identify unclaimed benefits, search for grants and access budgeting tools, while providing tailored guidance to help them improve their financial wellbeing.
Support that goes beyond lending
The collaboration aligns with Evlo’s commitment to supporting customers in a broader way. As part of its Financial Freedom for Everyone campaign, the lender is working to reduce barriers to financial inclusion and improve opportunities for people to build stronger credit profiles, including through recognition of rental payment histories. When credit applications cannot be approved, MoneyToolkit offers an alternative pathway to support and advice that may help customers navigate financial pressures and strengthen their position over time.
What the partners say
Jono Gillespie, CEO of Evlo, commented: “Financial inclusion means ensuring people can access the support they need, even when credit isn’t the right solution. By partnering with Moneyline and becoming the first commercial lender to offer MoneyToolkit, we’re helping customers find practical alternatives that can make a meaningful difference to their financial circumstances.”
Shiona Crichton, CEO at Moneyline, added: “We’re delighted to be working with Evlo to expand access to our MoneyToolkit. When someone is declined for credit, it can leave them vulnerable. By connecting people with the right support at the right time, we can help reduce financial stress and improve outcomes for customers who may otherwise struggle to find the support they need.”
