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Sunday, July 21, 2024

Animal Shelter Takes the Lead Providing Free Staff Training

By taking advantage of free training courses offered by a local training company, an animal shelter in Lancashire has upskilled its staff.


The RSCPA East Lancashire centre, based in Accrington, is the latest Lancashire business to upskill staff members through the Building Successful Futures contract administered by PHX Training. 


Five employees completed a range of training courses in mental health, GDPR and team leading, as a way of improving the employees’ skill set and preparing them to take on new responsibilities. 


The RSPCA centre covers the whole of East Lancashire, helping to take in, rehabilitate and rehome animals who need additional support because of neglect or cruelty.  


Animal care manager, Jeanette Ainscough, said: “The courses were really good and we’re all glad to complete it around our daily work. 


“We’ve all found the training worth doing and for some employees, this means that they are now better trained up to take on managerial responsibilities when they come along.” 


The Mental Health First Aid qualification offered by PHX Training helps staff to understand the signs of employees experiencing a mental health illness and how to support those people within the workplace, while the Data Protection and Security course teaches staff to understand the legislation around managing and protecting data.  


Similarly, the team leading course teaches staff about the basics of operating a business, including responsibilities, information management and document production, and allows learners to learn the skills needed if they want to progress into team leader or supervisor roles in the future. 


Accredited by NCFE, the Level 2 qualifications can be completed in person at any of PHX Training’s centres or online. 


The training courses, which are fully funded by the Department for Work and Pensions alongside the European Social Fund, are aimed to help businesses in Lancashire become more productive, retain staff and plug skills gaps. 


Briony Fawcett, Managing Director at PHX Training, said: “These courses are fully funded and designed to help businesses train their staff up so that they can improve their skills, train them for more senior roles or plug any knowledge or skills gaps they have. 


“Additionally, the training courses can be an investment in staff which helps them want to stay with a company which commits to their development. Our team can support businesses who are interested every step of the way, starting with an initial phone call.” 


PHX Training, which has offices in Blackpool, Preston and Morecambe is delivering 1,500 qualifications for businesses alongside Lancashire Enterprise Partnership to help companies skill up their staff. 


The courses, which are fully funded by the Department for Work and Pensions alongside the European Social Fund, are available to all businesses in Lancashire looking to increase the knowledge and skills of employees. They can be delivered through paper booklets or online, with staff able to complete the course around their daily work tasks. 


In addition to business administration, other courses available to businesses include data protection, climate change awareness, customer service, hospitality and safeguarding for the care sector. 


To find out about the full range of fully funded courses which PHX Training offers, contact 01772 440 969 or visit www.phxtraining.co.uk 




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