0.7 C
Wednesday, December 6, 2023

Bespoke International Group Sees Remarkable Expansion

Bespoke International Group, the esteemed experts in outsourced and managed customer services, have announced impressive growth in staff count, revenue, and profit for the fiscal year 2022/23.

As they mark their fourth anniversary, this enterprise offers comprehensive omni-channel support solutions to businesses in the United Kingdom and across the globe. Situated in their purpose-built operational call centre in Durban, South Africa, their dedicated teams cater to the demands of partner organisations, efficiently addressing and resolving queries to enhance customer satisfaction and foster loyalty.

Mark Thomason, the visionary Group CEO and founder of Bespoke, is a pioneer in the outsourcing industry in South Africa. Amidst the jubilant celebrations of their fourth year, he took a moment to reflect on yet another year of remarkable progress.

“I am pleased to present another set of robust financial outcomes for this year. For the fourth consecutive year, we have sustained significant year-on-year expansion, with a 50% surge in billable staff count. The impetus behind this growth has been the onboarding of four new clients within the initial five months of 2023, with additional brands expected to follow suit later this year.”

Bespoke’s reputation as a trusted partner in the Retail and Energy sectors enables them to harmonise growth with investment. “Our stakeholders continue to invest in our enterprise, facilitating advancements in infrastructure, technology, and management to refine our client proposition,” Mark added. “We possess a remarkable ability to swiftly adapt and scale our operations to meet the diverse needs of our clients. The combination of our ambition and the investment we receive ensures that we can sustain this momentum well into the future.”

The ongoing success of Bespoke not only contributes to the growth and progress of outsourcing in South Africa but also reinforces its position as one of the world’s premier outsourcing destinations. Additionally, Bespoke boasts a proficient senior team based in the United Kingdom, providing invaluable face-to-face consultations during the onboarding process.

To discover more about the remarkable services offered by Bespoke International Group, please visit their website at www.bespokeinternationalgroup.com or contact Keith Shanks, the Sales Director, via email at [email protected].

Sam Allcock
Sam Allcockhttps://businesslancashire.co.uk/
Sam Allcock is a highly regarded digital entrepreneur with over 20 years’ experience in online marketing for some of the World’s biggest brands. He has extensive knowledge and experience in SEO and digital marketing. He is based in Cheshire but has an interest in all things going on in the North West and enjoys contributing local news to the site.


Police urge two potential witnesses to come forward

Police are asking for help to identify two men...

Drug drivers told ‘get help or get caught’ this Christmas

A new campaign urging drug drivers to 'get help...

West Indies v England 2nd ODI: Preview, team news and how to watch

The State of Play Having endured a torrid Cricket World...

A PT shares the 5 exercises you should be doing this Christmas

A fitness guru spills the beans on the TOP...

Subscribe to our newsletter

Business Lancashire will use the information you provide on this form to be in touch with you and to provide updates and marketing.

Don't miss

Burnley boss Kompany feels for Heckingbottom as Sheffield United manager faces axe

Vincent Kompany sympathises with Paul Heckingbottom as the Sheffield...

Best Betting Apps for iOS & Android on Mobile in the UK December 2023

This article is for those who wish to have...

Best Betting Sites UK for November 2023

It isn't an understatement when we say that the...

Sends signs with an advanced AML screening provider Sumsub 

Electronic Money Institution Sends now partners with Sumsub, the...

More News

Sends signs with an advanced AML screening provider Sumsub 

Electronic Money Institution Sends now partners with Sumsub, the leading verification platform for monitoring fraud. This cooperation reduces fraud and verification hurdles and makes...

AMD Design Award 2023: Illuminating Sustainable Creativity and Innovation

The AMD Design Award 2023 contest, designed for CG and media artists and creative students, has culminated, unveiling its winners. Focused on promoting sustainable development...

Exploring Global Identity Theft and Regional Responses: An Analysis by 3D Chess Media

3D Chess Media explores the escalating global issue of identity theft and how different regions are developing tailored responses to this challenge. As digitisation and...