Burnley-based Ultimate Visual Solutions (UVS) has said excellent working relationships and research are the key to beating post-Covid supply chain delays after maintaining lead times of under eight weeks for its Lucidity video wall controller technology.
Some AV manufacturers are on one year lead times or are not taking new orders at all, but video wall display experts UVS continue to provide Lucidity clients typical lead times below eight weeks from purchase order to delivery.
And for some models of Lucidity, it has delivered and installed in record time – under three weeks.
This includes business through its UK partners and international partners, including multiple projects in Vietnam, Poland, Romania, Holland, and Ireland.
UVS Managing Director Steve Murphy said: “We realised early on that the pandemic would seriously affect the supply chain, even before other factors such as the Suez Canal blockage in March 2021.
“We have nurtured excellent working partnerships with all our suppliers over the many years of working with them. Our respect for suppliers in the way we have always worked with them has paid dividends.
“Constant communication and liaison regarding our requirements allowed suppliers to fulfil most of our needs, with many definitely going the extra miles to assist us.
“We were also able to fulfil additional needs through our research and engagement with some new suppliers.
“Also, the fact that we have multiple options of video wall controller technology, using different versions of input and output controller cards, has allowed us to substitute alternative controllers to fulfil urgent needs during any component issues.”
UVS, based in the Burnley First – Burnley Business Centre, provides video wall displays and audio visual solutions to a range of clients across the UK and the rest of the world. It is led by four senior colleagues who, between them, have more than 70 years’ combined Audio Visual, Control Room and Visual Solutions experience.
