11.8 C
Lancashire
Sunday, November 10, 2024

The Fence Gate Lodge in Pendle has just been crowned winner of the Perfect Stay Award at the coveted Lancashire Tourism Awards 2023

The category honours the crème de la crème in the hospitality industry who offer unrivalled facilities and an unsurpassed customer experience. The award is a huge coup for the boutique hotel which has already been the recipient of this award in 2019 before lockdown and boasts a five gold star AA rating too.  As the winner of the Perfect Stay Award, The Fence Gate Lodge will now automatically be entered into the VisitEngland Awards for Excellence 2023 representing Lancashire in this category. 

Kevin Berkins, owner of Fence Gate Lodge said: “To win this award against such esteemed finalists is a great achievement and I am fiercely proud of the team that has made this happen.  We pride ourselves on the unsurpassed customer journey we offer; the personal touches and attention to detail and to have this recognised by Marketing Lancashire is the cherry on top as we celebrate our 40th year in hospitality.

“To build on the offering of Fence Gate, we opened the lodge itself in 2017.  Formerly six cottages which were later converted to a public house, Fence Gate Lodge is now a 24-bedroom hotel with suites, an apartment and a function room which we feel exudes quality and charm; and which retains and enhances many of the original features including exposed brick walls and woodwork.  

“Key to our vision was to create a bespoke offering that captures attention to detail and quality throughout a seamless customer journey and winning this award against such tough competition is the affirmation needed that we have achieved our goals.”

Fence Gate Lodge attracts both leisure and corporate guests to the area and has emerged from the pandemic even stronger. Often being described as a ‘hidden gem in Pendle’, Fence Gate Lodge is renowned for its bedroom furnishings and bathroom décor where guests can enjoy wet rooms finished with granite tops, Villeroy & Bosch double sinks in every bathroom, Temple Spa toiletries and luxurious fabrics and bed linen, all in rooms which are fully accessible.

The rigorous judging process of the Lancashire Tourism Awards left no stone unturned in getting to understand the business, the business model and team behind the venue.  Those finalists in the Perfect Stay award were also subjected to a mystery-shopper before facing an expert panel of judges.

Rachel McQueen, Chief Executive of Marketing said: “Success in 2022 was hard fought, hard won, against, quite literally, all the odds. But successes there were, and significant ones too.”

On the finalists this year she said “What came through loud and clear from the judges and our mystery shoppers was the tremendous hard work, determination, entrepreneurship and vision demonstrated by our tourism businesses.

“There is absolutely no shortage of pride, passion and ambition in this room, and myself and the Marketing Lancashire team look forward to working with you to support the county’s tourism and hospitality sector to thrive.”

The winners of the Lancashire Tourism Awards 2023 were announced at a black-tie ceremony at Blackpool’s Winter Gardens with celebrity host, Steve Royle.

spot_imgspot_img

Latest

Electric vehicle drivers can take part in new on-street charging trial

A new trial is being rolled out which allows...

Hyndburn Police crackdown on illegal vapes and tobacco

Hyndburn Police and Trading Standards seized a large quantity...

Taxi users needed for Lancashire safety survey

Have you used a taxi in Lancashire in last...

Celebrity hairdresser Andrew Barton inspires future stylists at Nelson & Colne College

Celebrity hairdresser Andrew Barton has been inspiring hair and...
spot_img

Subscribe to our newsletter

Business Lancashire will use the information you provide on this form to be in touch with you and to provide updates and marketing.

Don't miss

Celebrity hairdresser Andrew Barton inspires future stylists at Nelson & Colne College

Celebrity hairdresser Andrew Barton has been inspiring hair and...

Hyndburn Police crackdown on illegal vapes and tobacco

Hyndburn Police and Trading Standards seized a large quantity...

European Buyers to Explore Trends at Istanbul’s 2025 Expo

Running from 7-10 January, Istanbul’s Carpet and Flooring Expo...

Millers Roofing Wins 2024/25 Roofing Contractor of the Year

 Millers Roofing Services Limited is thrilled to announce that it...

More News

Epcy Links UK Patients to Leading Clinics in Turkey

Epcy, a leading platform for healthcare tourism, is now offering UK residents access to top-quality yet affordable medical treatments in Turkey. With a directory featuring...

How Baldwins Travel Makes Family Holidays Unforgettable: Creating Cherished Memories

Travelling with family can be both a joy and a challenge. Finding the perfect destination that caters to everyone in the family is key....

Baldwins Travel’s Guide to International Travel Etiquette

Imagine standing at the crossroads of culture, where every step tells a story of exploration. This journey is not just about seeing new places....