More than six months after a devastating fire at Butlers Farmhouse Cheeses, a partnership has flourished between the cheesemaker and SPAR wholesaler and distributor, James Hall Co. Ltd – and the pair are celebrating it today (National Cheese Day).
In November 2023 in the busy run up to Christmas, Butlers’ office and packing site in
Longridge was destroyed in a blaze.
James Hall & Co. Ltd, located just down the road at Bowland View in Preston, immediately
came to Butlers’ aid by offering a model that would both ensure business continuity and help them meet essential festive orders.
Almost overnight, a full stock holding system was established at Bowland View which
enabled the Butlers team a full record of every pallet held in the building, and an assembly
space and a storage area was created within the warehouse for their Christmas cheese
hampers.
Assistance was also provided on each of Butlers’ four-weekly stock takes, and a facility was
set up to ensure they could product test up to 50 pallets on the same time cycle.
Transport was provided between the storage area at Bowland View and Butlers’ production
facility, and initially over 700 pallets of stock were being stored in late 2023.
Since February 2024, the business arrangement has formalised. Hundreds of pallets at
present continue to be stored at James Hall & Co. Ltd as Butlers has recovered, with pallets
either coming or going between sites five days a week.
James Hall & Co. Ltd is now providing a transport service which allows Butlers to move some of their cheese to its new storage facility, while continuing to assist with the loading and organisation of third-party hauliers to collect from Bowland View.
Although not related, the families behind both businesses share the Hall name, and on
National Cheese Day, Matthew Hall and Andrew Hall celebrate the success of the ongoing
partnership.
Matthew Hall, fourth generation owner of Butlers Farmhouse Cheeses, said: “Our
devastating fire occurred at the busiest time of year in the run up to Christmas.
“Geographically we are not far away from James Hall & Co. Ltd which was really helpful, and as a fourth-generation family business, our values align, and we share a similar ethos.
“I think because of that there was an understanding of the integration needed immediately, and processes were put in place overnight.
“We are incredibly grateful for the support we received at such a critical and difficult time.
The ongoing help today with warehousing and distribution is also valued, and with both
families sharing the Hall name too, you could say it was meant to be!”
Andrew Hall, joint managing director of James Hall & Co. Ltd, said: “I remember first
hearing of the fire and my shock at seeing the damage. Offering business support to
Matthew and the family at Butlers was simply the right thing to do in the circumstances.
“The team in the warehouse here at Bowland View really went the extra mile to support the
Butlers operation at a time when we too as a business were in the middle of the festive rush, however we understood what needed to be done.
“I am delighted to see how the relationship has evolved in the months since, and reflecting
on the partnership work, I think it has been a wonderful business lesson in what can be
achieved in a very short space of time through trust, experience, and excellent
communication.”
James Hall & Co. Ltd is a fifth-generation family business which serves a network of
independent SPAR retailers and company-owned SPAR stores across Northern England six
days a week from its base at Bowland View in Preston.
