The Kronen Collection is proud to mark a major milestone, with several of its boutique hotels recognised as top-tier destinations in Tripadvisor’s 2025 Travellers’ Choice Awards — a benchmark of excellence in the global travel industry.
Borrowdale Gates Hotel, located in the picturesque Lake District, has secured a prestigious Travellers’ Choice Best of the Best award, ranking 18th among the United Kingdom’s top 25 hotels. This distinction places the hotel within the top 1% of Tripadvisor listings worldwide, highlighting a year of outstanding reviews, guest delight, and premium service.
Also joining this elite group is The Crown Hotel in Wetheral, which features in Tripadvisor’s special 25th Anniversary ‘Best of the Best’ list for the UK and Channel Islands. Recognised as a perennial guest favourite, The Crown Hotel also joins the global top 1%, underlining its standing as a premier destination for quality and service.
Jesmond Dene House in Newcastle maintains its high standard with a Travellers’ Choice award for another year, placing it comfortably within the top 10% of hotels around the globe, based on guest feedback and consistent excellence.
These achievements collectively reaffirm The Kronen Collection’s reputation for curating refined, characterful stays that go above and beyond expectations, driven by a passion for hospitality and personalised service.
“We are incredibly proud of Borrowdale Gates, The Crown Hotel, and Jesmond Dene House, and we’re delighted to see our guests’ wonderful reviews recognised at the highest level,” said Christina Stephenson, Group Sales & Marketing Manager at The Kronen Collection.
“These awards reflect the dedication of our teams and our shared commitment to excellence across every property in The Kronen Collection.”
Looking to the future, The Kronen Collection will invest £2.2 million in refurbishments and enhancements throughout the next year, reinforcing its promise to deliver industry-leading experiences for its guests.
Tripadvisor’s Best of the Best title is reserved for the very best, representing fewer than 1% of the platform’s eight million listings worldwide. The award is based on the volume and quality of guest reviews over a 12-month period.
With distinctive locations stretching from Newcastle to the Lake District and Cornwall, each hotel in The Kronen Collection — including Borrowdale Gates, The Crown Hotel, Jesmond Dene House, and The Kilbirnie — continues to define boutique hospitality in the UK.
